A study of South End Community Health Center


Astudy of South End Community Health Center

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SouthEnd Community Health Center started operating in 1969. The healthcenter got established in an effort to take care of the health needsof the population in the South End and neighboring places. The mainagenda was the provision of affordable medical aid to the poorpopulation. Majority of these people were immigrants, and theirchildren did not have access to quality medical care (Ku et al.,2011).

Thehealth center operates with a mission that is to providecomprehensive health care to the residents of the south end and theneighboring communities. The health center operates as a non-profitmaking organization. The management strives to provide culturallystreamlined health care customized to suit the needs of the residentsof South End and the neighboring communities. A favorable vision ofthe South End Community Health Center would be to be leading healthprovider that is people-centered to the residents of the south endand the neighboring places. The rationale behind this vision is that,the services given by the health put the cultural and linguistic needof the population in the forefront. Secondly, the institution strivesto belong to the group of federally recognized institutions. Themanagement put in a lot of efforts and two years ago, the institutionmanaged to join the group. They are also working hard to beaccredited by other bodies through the provision of quality healthcare. Secondly, the customization of services is a unique aspect ofthis health center bearing in mind that the setting is one of thepoorest in the region.

Culturaldiscrimination was a major point of focus in 1960 when theestablishment of health centers like the South End Health Center wastaking place. The number of people treated in such health centers wasin a way determined by the background of the individuals. The healthinstitution was not averse to such practices. The people who came tothis area migrated from different places in the world, and they haddifferent cultural practices. Today, the health center embraces oneof the important aspects of the expected future of health centers tobe culturally competent. The health center cares for more than 80,000people in the health center annually. It also provides supportservices to the people with a disregard of where they originate (Kuet al., 2011). Cultural competence is evident in the executivecommittee representation. The executive board comprises of fivequalified professionals who get support of other nine-committeemembers. A fair, cultural representation is evident in thiscommittee.

Southend is no longer a hub for Latinos only. Distinct groups of peoplefrom varied parts of the world continue to migrate to the UnitedStates of America through Boston. A good number of these peopleremain in South End and neighboring regions. The South End CommunityHealth Center has been enjoying the loyalty of Latinos. The healthcenter has, therefore, customized their services to be in line withthat of the Latinos. The current immigrants of South End areHaitians, Asians, Chinese, and African Americans among others. Inorder to remain in line with the provisions of the future healthcenters, South End health center will have to change their operationsto suit the needs of the current immigrants. Otherwise, a situationlike the one experienced in the 70s will repeat itself.

Thecurrent composition of Boston reflects a mixture of a variety ofcultures. The prominent ethnic groups in this region are the whiteswho form 54% of the total population. The African Americans make 24%,and the Asians make 7.2 %. The Chinese, Japanese, Vietnamese, Koreansand Filipinos comprise the other remaining percentage. The number offoreigners, especially from the East and from Asia is likely to goup. Their population in the south end is going to increase (Delany,2012).

Peoplemoved to Boston in big numbers during the construction of the centralartery. The structural work for this artery extended longer thanexpected making it a very expensive project. People sought work inthe construction. Due to the need for both skilled and unskilledlabor, immigrants found this a good opportunity. Their large numbersmade the labor to readily available, and this affected the wages.Employers took advantage of the many people to make their businessesthrive.

Today,majority of the people who migrate to Boston from inside America arethe African Americas in search of jobs and places to center. Fromoutside America, Haitians, Asians, Chinese and Japanese make thehighest portion of the population migrating to America. Boston is apreferred destination for tourists, and this attracts many people.The regional politics of neighboring countries and other countriesforce some people to migrate (Delany, 2012). For example, theHaitians migrated to Boston after political wrangles emerged in theircountry. Some people also migrate out of Boston due to the dreadedsnowfall that comes once in a year. The infections propagated by coldweather are common during this period.

Thereare other health institutions in Boston. They include Brigham women’shospital founded in 1994 and Massachusetts general hospital locatedon Fruit Street. Others are Cooley Dickson hospital and Martha’sVineyard health center. Many facilities were established in betterlocalities than those of the south end. Since some are private, theyare not readily affordable to some locals. A lot of competition comesfrom Harvard medical hospital and Boston children’s hospital. Thesetwo hospitals embrace the use of technology whereby consultation ismade online using mobile phones. The two invest heavily in technologythat they provide free of charge. The south end health center shouldembrace this technology. The population in Boston can access onlineinformation with ease. The health institutions received an award forusing online applications, and this is enough conviction that thepopulation is receptive to online applications. The dissemination ofinformation on diseases common with the population like the Parkinsondisease that is still under study through the online platform will bepossible.

Thesouth end community health center should embrace new technology asused by their competitors to give online information to theirpatients. The management should also streamline their services tobecome culturally competitive, in this way the institution willachieve a comprehensive health care for the population.


Delany,M. R. (2012). Thecondition, elevation, emigration, and destiny of the colored peopleof the United States.Springer: New York.

Ku,L., Jones, E., Shin, P., Byrne, F. R., &amp Long, S. K. (2011).Safety-net providers after health care reform: lessons fromMassachusetts. Archivesof Internal Medicine,171(15),1379-1384.