Role of diversity


Diversity plays a primary role in the way human needs aredetermined and met. It is evident that the workplace consists ofpeople from different genders, sexual orientations, ethnicbackgrounds, cultural backgrounds and different nationalities (Thyer,2010). As a consequence, there are some people who are discriminatedat the workplace due to their gender or their sexual orientation.Lately, there have been a number of legislations and laws that areaimed to protect the females and other groups whose sexualorientations are socially acceptable in the American society. Theneeds of the minority groups in the United States such as gays,lesbians, bisexuals and transgender people are hardly met in full(Thyer, 2010). The rights of such people are hardly met. Forinstance, women and people with socially unacceptable sexualorientations are highly discriminated in the work place.Additionally, such minorities are harassed by their seniors on thebasis of their gender or sexual orientation.

Although women are no longer harassed sexually and physically inoffices today in America, it is evident that prior to 1980, womenwere highly discriminated and their needs were hardly met. Women whowere lucky to get employment in banks and other highly paying careerswere sexually and physically harassed in order for them to retaintheir jobs. A perfect example is the case of Mechelle Vinson who wassexually and physically harassed by her boss Sidney. Mrs. Vinsonfeared to report her boss since she feared losing her job (Thyer,2010). This was happening in 1974 when Mechelle Vinson worked as ateller in a bank. To date, there are numerous workplaces and jobsthat are regarded as male dominated. Prior to the adoption of equalrights for all people, women were regarded as objects that would onlystay back at home while men worked. Although this culture has sincechanged significantly, it is evident that there are some places wherethe minority groups are still discriminated upon.

The delivery of services to women and LGBTs has been a weightymatter. It is clear that there are some schools and hospitals that donot allow women to purse certain courses. LGBTs are also not admittedin some hospitals and some schools in the United States, there aresome states where there are anti gay laws where LGBTs are highlydiscriminated and denied their crucial needs such as health andeducation. This is a clear indication of how diversity affects humanneeds are determined and met (Thyer, 2010). It is the role ofdiversity that determines how and what minority groups in the UnitedStates can receive. Education, health services and other crucialsocial services have for long been provided on the basis ofdiversity.

There are various jobs that are considered or earmarked for males inthe United States. It is believed that some jobs such those in thepolice force and the army should be reserve for men. Women areconsidered as the weaker sex in the army and in the police force. Itis argued that the police force and army job are extremely masculinejobs that require people who are fit enough to combat crime. It isalso evident that the army and police force jobs can be extremelybrutal at times and women are considered as being weak and frailbeings who deal brutal crime adequately (Auhagen, 2010). The numberof women in the American police force only constitutes 13% of all thelaw enforcers. This is a clear indication of the effects thatdiversity in terms of gender has on the human services delivery.Equally, the army has significantly low numbers of women and LGBTs.Research has indicated that there is an extremely high percentage ofpeople in the police force and the army that discriminates againstpeople based on their sexual orientation (Thyer, 2010). Whereas thereare numerous people in the police force and the army who are gays,lesbians and bisexuals, it is evident that their numbers still remainsignificantly low. This affects the human service delivery greatly.

Diversity can also be viewed as the factor that affects humanservice delivery to the people who are the minority. For instance,the police force and the army may find it extremely difficult toprovide services to the women and the LGBTs due to the stigma and thesocial stratification. Women and the LGBTs do not receive servicesthat they deserve such as health and security other ordinary citizenswho are freely accepted into the society.

Besides the police force and the army jobs, women and LGBTs are alsoaffected in the trades jobs such pipefitting and construction work.Just as the army and police force jobs, the jobs available in tradesare considered as extremely masculine and therefore are sociallyreserved for men (Auhagen, 2010). There are very few women whovolunteer for construction and pipefitting jobs. Equally,stereotyping and discrimination against the LGBTs is extremely commonin this sector. This has largely been attributed to the low levels ofeducation that majority of the workers have in this sector. As aresult, the number of LGBTs in the construction and pipefitting jobsremains low. This affects service delivery to people. These jobstations do not allow the women and the LGBTs who work there toperform optimally and to realize their potential. Human serviceproviders will meet people from different cultural, religion, gender,sexual orientation and ethnic backgrounds as they offer theirservices (Auhagen, 2010). It is the role of the human serviceproviders to provide services in the army and in the police force, aswell as the trades’ jobs such as constructions work and pipefittingwithout discrimination on the grounds of gender or sexual orientation(Love, 2011). However, cases of discrimination continue to bereported in these job sectors where people are denied jobs and orservices based on their sexual orientation or their gender.

There are numerous cases of hospitals and or nurses who refuse tooffer services to people based on their sexual orientation or gender.States such as Michigan and Virginia have been in the process ofdrafting bills that would deny gays and lesbians services in thestate’s hospitals. This is an extremely discriminatory law thatwould see to it that people are denied services based on their sexualorientation. It is essential to remember that the LGBTs have a rightto access quality and affordable healthcare services (Auhagen, 2010).In this scenario, it is clear that diversity greatly affects humanservices in the United States. Even though there has been enormouspressure on various states to accept gays and lesbians as normalpeople with rights, it is clear that discrimination in servicedelivery still exists. It is also apparently clear that there arehospitals that have been known to deny women services based on theirgender (Auhagen, 2010). One such hospital is Oklahoma catholichospital where women were denied reproductive services. Suchhospitals would also deny LGBTs to practice as doctors or and nursesin their hospitals. Therefore, there is no doubt that diversity cangreatly affect human service delivery.

There are a number of legislations in the United States that aremeant to protect minority groups such as women and the LGBTs. Peopleof color are also protected by such laws. The laws to govern minorityrights begun to take effect in the 1950s when the U.S. Supreme Courtreserved the right to determine the rights of the minority groups.Laws such as The Civil Rights Act of 1875 were not sufficient toprotect the rights of women and LGBTs. However, more recent laws suchas 1964 Civil Rights Act prohibited any form of discrimination inpublic appointments and housing. The 1964 Civil Rights Act alsobarred the discrimination of women in employment sectors (Auhagen,2010). Additionally, congress passed the Title IX of the EducationalAmendments of 1972, which prohibited schools from barring women toaccess education in all publicly funded schools. The Equal RightsAmendment (ERA) also gave people equal rights regardless of theirgender. The legislations and the laws regarding minority rights havebeen successful but there is more that needs to be done.


Thyer, B. A. (2010).&nbspCultural diversity and social workpractice. Springfield: Charles C Thomas Publisher.

Love, B. J. (2011).&nbspFeminists who changed America, 1963-1975.Urbana, Ill: Univ. of Illinois Press.

Auhagen, A. E. (2010).&nbspThe diversity of human relationships.Cambridge: Cambridge University Press.